How these guides are made

FFP Guides are published by FFP Digital, a small business in Ipswich, Queensland, run by David Webster. David holds a Bachelor of Information Technology (Computer Science) from QUT. FFP builds ServiceM8 forms, reports, integrations and add-ons for trade businesses, and websites, booking and tracking setups for physio and allied health clinics.

Each guide starts from a question that business owners actually ask, in trade and practice owner communities, in software reviews and in search. The facts on each page come from primary sources where one exists: the regulator, the payer, the standard, or the software vendor's own help and pricing pages. Every page lists those sources and the date they were last checked.

Pages are drafted with the help of AI research tools, then checked against their sources before they are published. Fees, prices and rules change. If you find something wrong or out of date, email david@ffpdigital.com.au and it will be corrected, with the new check date shown on the page.

Comparisons declare FFP's interest: FFP works with ServiceM8 and Cliniko every day. Prices shown are the vendors' own published figures on the date stated.